Located along Highway 321 at the doorstep of Great Smoky Mountains National Park, the Townsend Visitor Center is the essential first stop for travelers exploring the "Peaceful Side of the Smokies." Pick up official park maps, purchase required parking tags, discover local heritage, and get insider travel advice from knowledgeable local volunteers.
Everything you need to plan a seamless Smoky Mountain adventure.
Grab free trail maps, auto-tour guides for Cades Cove, seasonal road condition updates, and expert tips on avoiding heavy parkway traffic.
Purchase official Great Smoky Mountains National Park daily, weekly, or annual parking passes conveniently before heading into the national park.
Browse a curated selection of regional crafts, Smoky Mountain souvenirs, nature books, local jams, and official Appalachian Bear Rescue merchandise.
The center serves as an official trailhead for the paved 10-mile Townsend Historical Trail, making it an ideal spot to park and cycle or walk.
Friendly local staff provide customized advice on nearby hiking trails, secret waterfall hikes, tubing river conditions, and local dining options.
Enjoy clean public restrooms, shaded outdoor picnic areas, manicured grounds, and a covered pavilion used for seasonal community events.
Location, hours, and parking information.
7906 E. Lamar Alexander Pkwy, Townsend, TN 37882
Open daily from 9:00 AM to 5:00 PM (seasonal hours may vary slightly during winter)
100% Free entry with ample paved parking for cars, RVs, and travel trailers
Fully ADA accessible facility, including restrooms, parking, and outdoor pathways
Make the most of your stop at the visitor center.
Cell phone signal becomes unreliable once you enter the national park boundary toward Cades Cove. Purchase your official park parking tags here where Wi-Fi and service are available!
Park your car for free in the visitor center lot, unload your bicycles, and ride directly onto the paved Townsend Historical Trail without navigating main highway traffic.